We strive to maintain high standards throughout the service delivery and our various policies and procedures provide suitable guidance on how to operate in accordance with relevant legislation, whilst protecting the health, safety, dignity and respect of our service users.

We aim to comply with the CQC essential standards which guide our practice. Our registered manager will have a system in place to ensure we are caring, responsive to care, well led, keeping our service users safe and how we involve our service users in decision making.

To do this we aim to:

• Understand service users’ needs
• Provide suitable staff
• Promote best care values
• Train and motivate staff
• Constantly review policies, procedures and service delivery